Refrigeration contractors are keenly aware of the value of the maintenance they perform for their grocery store and supermarket clients, but, in some cases, they may find themselves working with clients who underestimate it.
These store owners are mired in what Ken Welter, senior manager of engineering at Baltic Trail Engineering, calls a problem-driven maintenance culture and could benefit from being educated on how to make their maintenance programs a positive contributor to their bottom lines rather than an expense.